3D Furniture models for architectural and interior visualization with Vray shaders.

General Information

What is Digital furniture?
Digital Furniture is a online Store dedicated to creating 3D models, especially furniture for architectural visualizations, video games, online applications, among others. Our main goal is to create libraries that are easily integrates with the pipeline of our clients To get this, we follow a strict quality control in modeling our products, as well as offering a wide variety of formats.

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How can I create an account?
To create an account, just fill in the fields of our new customer form, it takes less than a minute. Click here.

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What is the difference between a set and a collection?
The collections are composed of 5 sets, thus they have a greater number of objects, as well, the collections in its DVD version have a full design boxset as well as a catalog printed on the inside.

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What support do you offer?
Through our support panel, you can access to our tickets system, for any type of incidence the 24/365. To use this panel, you must be registered as a customer. You can use our contact us page too.

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Can I request a special service, such as modeling?
Of course, no single model, but any other kind, such as, for example, animations, or indoor visualizations, simply complete our contact form.

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How can I use your products?
The use of our products are fully detailed in our license agreement section. If you have any doubt as to the use of our products are concerned, please contact us.

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What applications can open the models?
Most 3D programs are offered in the market, such as 3ds max, Maya, Lightwave, Softimage XSI, Cinema 4D, Scketup, as well as any other program that can open or import any of the formats in which we sell our products, *. 3ds, *. max, *. lwo, *. dxf, *. obj, and *. xsi.

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Do you have free models?
Of course, we have a pack with models ready for use. To download, click in Free models link at botton of website

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Can I buy a single object belonging to a set or collection?
Yes, objects can also be purchased in their corresponding sections, Chairs, Tables, etc.

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I forgot my password, what can I do?
You can use our recovery panel, Click here

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Is it secure to buy via digital furniture?
Fully, to ensure the purchases of our customers, we process orders through Paypal, which guarantee the total security of their payments through SSL encryption.

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Are there any special discounts?
Through our newsletter, you can be up to date with offers are concerned.

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How can I delete my account?
Inside Account information panel, there is a direct link to delete account.

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How can I exchange links with you?
Through our panel of links, filling in the form to the right.

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How can I contact you?
Through our contact panel, or by post to:
Digital Furniture,
Calle vallehermoso 69, 4ªA
28015 Madrid, Spain

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Order

How do I receive my orders?
During the checkout process you can choose two ways:
Direct Download: In the last step of the buying process, you can download products in ZIP format for free.
Direct Download+Backup DVD: In addition to your product direct download in ZIP format in the last step, you will receive a DVD with your order at the provided address. This option has an additional cost of $ 30, postage included.
To unzip you can use 7-Zip(win) or Zipit (Mac).

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What is the difference between a Backup and a DVD Boxset?
Boxset option is only available for collections, and includes a box with its own design and its paper catalog for easy consultation. This option will cost $ 35. A Backup DVD is a DVD that the customer will receive in his post address with the order he had done. This DVD should contain collections, sets, single objects or all of these combined. For more info., contact us.

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What happens if I buy a Boxset collection and I want a backup of my order too?
We will send Boxset collection and the rest of the order in backup DVD format.

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What methods of payment?
Currently, the system of payment is through PayPal. For this system you don´t need an account prior to its use, also Paypal has an SSL encryption for added security.

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How can I access my previous orders?
Firstly, loggin to your account, and then you will see in the “Orders panel” where you will have all your orders.

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If I have a problem with the download, What to do?
If your order has not been successfully downloaded, and from the “Orders panel” you don´t get solution, please contact us.

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I ordered a backup DVD/Boxset, How long should I wait?
It is hard to say exactly, but for most destinations would be between 1 and 2 weeks. You can use the models instantly via direct download.

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I bought a collection with direct download option, but I want the Boxset, what do I do?
You can order by paying $ 35 and we will sent it to the destination you want. Contact us and write in the subject fiel “Request Boxset”, detailing what you want.

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Why there is a download limit to my orders?
It is necessary to prevent bots do harm to our download system. Anyway, if you've use up your downloads, contact us.

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I need a stamped/signed receipt
Contact us and we'll send you an signed invoice with no cost for you. When you select backup DVD or Boxset options, we send a signed invoice inside.

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If I buy a Boxset collection, do I have to choose Backup DVD during the purchase process?
No, the cost of the Boxset and shipping is already included when you choose to add to cart boxset version.

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